Contact

You can fill out the form on our contact page or email us directly at [support@anmytek.com ]. We will respond as soon as possible.

You can check the status of your order on the "Customer Care - Track Order" section on the homepage or the "Customer Service - Track Order" in the footer, or use the tracking number provided to track the shipment in real-time.

If your order has not been shipped yet, please contact customer service as soon as possible, and we will assist you in updating your order or shipping address. If the order has already been shipped, modifications cannot be made.

Once an order is confirmed and processing has started, we cannot cancel it. Please review your order details promptly after placing it, and contact us as soon as possible if you need assistance.

If the item has quality issues, please contact customer service within 30 days with proof of the issue (photos or videos), and we will provide a return or replacement.

Please contact our customer service team within 7 days of receiving your item, ensuring that it is unused and in its original packaging. We will provide detailed instructions for the return or exchange process.

If you find that your item is missing parts or accessories, please contact our customer service team immediately and provide relevant photos. We will arrange to send you the missing parts as soon as possible.

·If the item has quality issues, we will cover the return shipping cost.

·If the item has no quality issues, the return shipping cost will be borne by you.

Shipping may experience delays for various reasons. If your order exceeds the expected shipping time, please contact us with your order number, and we will help track and follow up on the order.

All items come with a one-year warranty, starting from the purchase date. If there are quality issues within the warranty period, please contact us for repair or replacement services.